Customer Service Desks

Located at the Main Entrance and the Luxury District entrance. Our team is ready to assist you with directions, inquiries, and support.

Lost & Found

For lost items, please approach any of our Customer Service Desks.

Mall Directory

Digital and physical directories are placed at key locations throughout the mall for easy navigation.

Wheelchair Access

Complimentary wheelchairs are available at Customer Service Desks. Subject to availability.

Valet Parking

Enjoy valet parking at the Luxury District entrance for added convenience.

Taxi Drop-Off & Pick-Up

Available at the North Entrance near Zara for a smooth arrival and departure.

Baby Changing Facilities
Located inside selected female restrooms for your convenience.

Prayer Rooms
Separate male and female prayer rooms are available near 2XL on the basement level and the lower basement.

Persons with Disabilities Parking
Dedicated parking spaces are available near all mall entrances for easy access.

Big Bus Tour Stop
Hop on or off the Big Bus at the Main Entrance for a tour of Abu Dhabi.

Car Wash Services

Available on all parking levels—simply drop off your vehicle and shop worry-free.

Courier Services

Courier and delivery services are available within the mall. Visit the Customer Service Desk for assistance.

Government & Business Services

A variety of government and business-related services are available in Marina Mall, including:

• Abu Dhabi Community Police
• Certificate of Good Conduct
• Police Services
• Ministry of Labor
• Ministry of Foreign Affairs
• Ministry of Interior
• Traffic Licensing Services
• Health Authority – Abu Dhabi
• Abu Dhabi Chamber of Commerce
• Etisalat
• Tasheel Services
• Typing Services
• Legal Translation
• Consultancy Services
• Insurance Services
• Infinity Services

Banking Services

• ADCB
• Citibank
• Emirates NBD
• Al Hilal Bank
• Bank of Sharjah
• Arab Bank
• Emirates Islamic