Customer service desks are located on the ground level near the main entrance and near the main exhibition area.
Car Wash Service:
Car wash services are available on all parking levels for AED 30.
DHL counter is located on the basement level.
The following government services are available at Marina Mall:
Lost & Found Assistance:
For lost and found assistance, visit any of the two customer service desks in Marina Mall.
Marina Mall’s directory is located in various locations in the Mall.
Mobile Phone Recharging/Bill Payment:
Persons with Disabilities Parking:
There are designated parking spaces for people with disabilities, located close to all of the Mall entrances.
Prayer Rooms for Men & Women:
Prayer rooms are located near 2XL on the basement level and on the lower basement level.
Mall guides with listings of all stores and services in Marina Mall are offered to visitors. These are available at all of the customer service desks.
Taxis drop-off and pick-up:
Taxi drop-off and pick-up are available by Marina Mall’s main entrance.
Valet parking is available at the main entrance, north entrance and VIP entrance.
Wheelchairs are available free-of-charge at both the customer service desks, this is subject to availability.
AED Machines are located beside the Main Customer Service Counter
Baby Changing Facilities:
Baby changing facilities are located in various female restrooms.
Big Bus Tour:
The Big Bus tour is located by the main entrance.
Mall Operating Hours
Thu - Fri